SINS HAIR Refund policy

At SINS Hair, we are committed to providing you with high-quality products to support hair growth. However, if you wish to request a refund, please take note of the following conditions:

1. Eligibility for a Refund

To be eligible for a refund, your request must meet one of the following conditions:

a) Unopened and Unused Product

The product must be new, unused, and still in its original blister packaging.
The bottle must not be damaged or broken.
For hygiene reasons, we cannot accept returns of opened products.

b) Product Arrived Damaged or Broken

If your product arrives damaged or broken, you are entitled to a replacement or refund.
Please contact us immediately after receiving the package so we can assist you.

2. Refund Request Process

If your product meets the above criteria, please contact us at:

contact@sinshair.co .uk

Please include the following information in your email:

Your order number
Clear photos of the product and its packaging
A detailed description of the issue

Our team will review your request and respond as soon as possible.

3. Exceptions

Refunds will not be granted for used, opened, or unpackaged products.
Refund requests for containers damaged after opening will not be accepted.

Thank you for your trust! We are happy to assist you with any questions.